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Author name: Bùi Xuân Hiền

I have over 15 years experience in software development and IT systems. I have been working in Telecom industry for 12 years with many big systems: Billing, Customer Management, Sales Management, Customer Profile Management, Omni-channel with Chat Bot, Smart IVR with Text to speech, Event management and Suggestion Management.

DevOps vs DevSecOps: Which Methodology is Right for Your Business?

Are you seeking a more innovative approach to application development? If so, you’ll need to choose between two alternative techniques: DevOps vs DevSecOps. Despite their similar names, these methods have fundamental differences that can affect the efficacy of IT and business. So, what distinguishes DevOps from DevSecOps? In this post, we’ll explore the differences and …

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Consider 11 best customer service chatbots by pros and cons

Consider 11 best customer service chatbots by pros and cons  

In today’s digital age, chatbots have become a popular tool for businesses to deliver efficient, personalized, and round-the-clock customer service. By leveraging chatbots’ conversational abilities, businesses can enhance customer experiences, increase engagement, and improve customer support. In this article, we will introduce you to some of the best customer service chatbots available in the market …

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ai chatbot apps

Top 10 AI Chatbot Apps for Android and iOS [2023]

AI chatbot apps may be more than simply gimmick for your website. It may assist you in qualifying leads and providing round-the-clock customer care. What if we told you there was a lot more to it? For example, a chatbot that chats to you as if you were a buddy. Perhaps an English-teaching chatbot. We’re …

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Discover mechanism behind how does a chatbot work

Discover mechanism behind how does a chatbot work

As technology continues to advance, chatbots have emerged as a powerful tool for businesses to connect with customers and improve the overall user experience. But have you ever wondered what is a chatbot and how does it work? In this article, we’ll demystify how does a chatbot work and explore how they leverage artificial intelligence, …

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static application security testing

Static Application Security Testing: Definition, Benefits, Process and How to use

Testing is one of the most crucial processes in the software development life cycle (SDLC). This process will be faster and more efficient thanks to the support and operation of specific tools, and static application security testing (SAST) is a prominent example. Static application security testing tools, also known as white box testing, provide developers …

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iaas providers

Top 30 Indispensible IAAS Providers in 2023

One of the levels of the cloud computing infrastructure is IAAS providers. Customers can use it to outsource IT infrastructures such as servers, networking, processing, storage, virtual machines, and other resources. Customers employ a pay-per-use mechanism to access these resources over the Internet. Traditionally, IT infrastructure was rented out for a certain length of time …

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How can platform as a service boost your business?

How can platform as a service boost your business?

Building and operating commercial apps has undergone a significant transformation as a result of the cloud. A new program can now be delivered in the same time it takes to open your web browser. Platform as a Service (PaaS) is a tried-and-true method for operating apps without having to worry about upkeep for your company’s …

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9 crucial metrics of software as a service for every firms

9 crucial metrics of software as a service for every firms

Software as a service (SaaS) has seen significant changes since the term was first introduced in 2005. In a time when cloud computing is expanding more quickly than ever, it is crucial to comprehend this segment of a developing market to ensure business growth by understanding these 9 crucial metrics of software as a service. …

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