AI chatbot apps may be more than simply gimmick for your website. It may assist you in qualifying leads and providing round-the-clock customer care. What if we told you there was a lot more to it? For example, a chatbot that chats to you as if you were a buddy. Perhaps an English-teaching chatbot. We’re talking about intelligent, AI-powered chatbots that will help you achieve all of this and more in this list of the top 10 AI chatbot apps for Android and iOS.
Table of Contents
Before that, let us briefly address some fundamental questions.
What is a chatbot app?
A chat bot app is a computer software that simulates human conversations by using text or voice instructions. It accomplishes this by sending automated messages, providing decision buttons, and speech synthesizing. Several chatbot apps employ artificial intelligence (AI) to detect the user’s intent and provide relevant responses.
What chatbot apps can do for your business?
Around 87% of the time, chatbots are effective in resolving customer support concerns. As a result, your people may focus on more difficult issues while chatbots handle simple or repetitive inquiries. This will allow your company to boost its customer interactions and client happiness.
What other uses do chatbot apps have?
Chat bot app may be used for a variety of purposes. It can, for example, become your AI pal if you don’t have someone to chat with, or they can assist you to monitor your health. Furthermore, research reveals that utilizing a chatbot for healthcare reasons might offer a variety of advantages, such as privacy or real-time communication. AI chatbot apps can assist individuals with some health conditions, but they should not be used in place of a human doctor.
In this article, we mostly discuss business-oriented chatbot applications, but we also discuss AI-friend apps and medical chatbots.
Top 10 AI chatbot apps
Let’s get started and see which chatbot app is perfect for you.
1. Tidio
Ratings: 4.8/5 (4,800 ratings)
Tidio is a no-code, free live chat program that includes chatbots. With a visual chatbot builder that allows you to see any changes you make in real-time, you can adapt your bot to your company’s needs. You may also include a custom pre-chat survey to collect visitor information and utilize it to generate leads.
Your online firm may benefit from the excellent Shopify integration and other Shopify capabilities. Examples include leveraging Tidio on Shopify to track abandoned carts and sending items straight to consumers. If you want to make your own decision, read our evaluations and try the Tidio bot for free.
Main features:
- Live visitor list
- Push notifications
- Quick responses
- Visual chatbot builder with a drag-and-drop editor
- 16 different triggers
- 37 ready-to-use templates for a variety of purposes (Instagram bots, boost sales, etc.)
- NLP (natural language processing) chatbots
Price:
- Free plan available
- Communicator $19/mo
- Chatbots $49/mo
2. Zendesk
Rating: 4.6/5 (589 ratings)
This is a chatbot for mobile app that allows you to monitor, manage, and respond to website visitors while on the move. Through agent-to-agent talks, you can foster improved teamwork and agent collaboration. Using the shortcuts function, this bot program may also assist merchants to reduce reaction time, which can boost customer service and marketing efforts.
With a real-time view of who is on your website and what they’re looking at, Zendesk can help you engage with customers at the perfect moment. This can also help you customize your consumers’ experiences.
Pros:
- Agent-to-agent chat available
- 20+ ready-to-use reports and dashboards for analytics
- Over 700 integrations, such as Salesforce, Atlassian, Freshbooks, etc.
Cons:
- Hard to use
- Reviewers say there are issues with the ticketing system
Price:
- Foundational support $29/per agent/mo
- Suite team $49/per agent/mo
- Suite growth $79/per agent/mo
- Suite professional $99/per agent/mo
- Suite enterprise $150/per agent/mo
- Additional enterprise plans → talk to the sales team
3. Wati
This Android chatbot app is a WhatsApp Business APIs approved business partner. This guarantees that Wati and WhatsApp connection is seamless for all users. You may improve the customer experience by allowing your agents to address clients on the move from a single platform. You may also track performance and obtain data-driven insights to assist you in making better business decisions.
Wati is a messaging software with a simple layout designed to improve user experience and speed up human agent onboarding. Using this chatbot platform, users can also specify the timetable and availability hours and construct their own bot exactly how the company requires it.
Pros:
- Links with the official WhatsApp Business API
- Notification preferences for every agent
- Performance monitoring available
Cons:
- Only available for WhatsApp
- No AI technology
Price:
- Standard $49/mo
- Professional $98/mo
4. Drift
Ratings: 4.7/5 (1,000 ratings)
Drift is a great chatbot app for assisting your sales and customer success teams. You may set up automatic email campaigns based on a variety of events, such as client onboarding or churn prevention. It allows users to shoot and share customized videos, arrange meetings with prospects automatically, and view all of their contact information and conversation history. Users can also add custom tags to discussions and filter them depending on their state.
This chatbot mobile software monitors views and chats in order to tell you when a significant account visits your site or an important prospect sees your video. It also assists you in measuring your NPS (Net Promoter Score) through surveys either in-app or through email.
Pros:
- Track views and conversations
- Live view of visitor’s activities on the website
- Record and share videos
Cons:
- No galleries, images, or attachments
- Only available for websites
Price:
- Free plan available
- Premium, Advanced, Enterprise plans → contact sales team
5. Chatfuel
Chatfuel is a bot-creation program that allows you to construct AI chatbot apps for Facebook Messenger and Instagram. It includes a well-structured and user-friendly interface that may assist you in rapidly and simply creating your Facebook chatbot app. You may personalize the bot to match your brand and have it generate leads and answer FAQs.
You may also use this bot to increase your marketing efforts and customer happiness by customizing the sales experience for your customers. Chatfuel also interacts with essential applications like Google Sheets, Calendly, and Zapier, and also provides an API for bespoke connections.
Pros:
- AI chatbots
- Analytics available
- User-friendly interface
Cons:
- Only available for Facebook Messenger and Instagram
- Not as advanced as competitors
Price:
- Free plan available
- Entrepreneur $9.99
- Startup $39.99
- Small business $124.99
6. Many Chat
Ratings: 4.6/5 (189 ratings)
This free iOS chatbot tool is great for conversation marketing and messenger bot deployment. It may assist small firms in launching chat marketing campaigns using social media and text messaging.
You can automate communication channels like Instagram and Facebook Messenger, as well as send SMS and emails straight from the app, allowing you to reach your consumers across various platforms. You may also use it to arrange meetings, generate leads, and create client connections.
This is considered the best AI chatbot app for graphically creating bots using a drag-and-drop interface. It can also help you sell more things by allowing clients to make purchases over Facebook Messenger and advertise your services to new prospects.
Pros:
- Audience segmentation
- Message broadcasting
- Appointment booking
Cons:
- Limited integrations
- Only basic analytics available
Price:
- Free plan available
- Pro plan starting at $15/mo and is dependent on the number of contacts
7. Cleverbot
Ratings: 3.3/5 (434 ratings)
Cleverbot, unlike the other programs examined thus far, is a conversational tool for everyday usage rather than a business-oriented bot. It is an iOS chat bot app that leverages machine learning and is particularly intended for Apple devices. You may adjust the color of the chat bubbles to fit your mood and message the bot with whatever you like. But keep in mind that it learns with every connection with people.
This implies that when you contact the bot, its algorithm will respond with a previously entered sentence from its database. As a result, you may find Cleverbot’s replies unusual, if not unsuitable. The bot does not grasp emotions and will frequently mistake what you say or mean.
Pros:
- Responses based on previous conversations
- Share fun conversations by email or on social media
- Stop and start conversations whenever you like
Cons:
- Only available on iOS
- 18+ and can be inappropriate
- Only available when you’re online
Price:
- Download for $0.99
8. Replika
Rating: 4.6/5 (178,700 ratings)
This is one of the greatest AI chatbot apps for talking on a daily basis about anything. It was designed to help those who are lonely. It is a buddy who is available 24 hours a day, seven days a week when other humans are not available to communicate.
With a smartphone app, you may design your own Replika, choose how it appears, help it grow its personality, and learn about the world. You may also use it to play games, write tales, role-play, and do a variety of other things.
Through a daily discussion, Replika may help you track your mood and comprehend your ideas and feelings. You will also help Replika grow by learning about yourself through debates and general conversations.
Pros:
- Artificial Intelligence chatbot
- Virtual friend available 24/7
- Customizable
Cons:
- Can give inappropriate answers
- The mode can change from friendship to relationship
- Needs time to develop
Price:
- Free version available
- Pro version $4.99/mo
9. Babylon Health
Rating: 4.8/5 (3,500 ratings)
Doctors and scientists designed this health chatbot software to help you understand your present and future health needs. Babylon may help with allergies, congestion, cough, fever, illness, mental health, pain, rashes, upset stomach, and other issues. You may also use it to find a doctor and schedule an appointment with a healthcare professional.
It will first ask you to explain your symptoms and answer health-related questions. Following that, you will receive a wellness report as well as practical tips for remaining healthy. Prescriptions, expert referrals, tests, and behavioral health services are also available.
Pros:
- Video appointment with a healthcare provider available
- Symptom checker & health check
- Insights about current health and risk factors for future conditions
Cons:
- Not as accurate and reliable as a real doctor
- Only suitable for typical symptoms
Price:
- Free features available
- Insurance plans accepted
- You only have to pay for appointments, prescriptions, and health kits: $149/year, $49/consultation
10. Florence
This is one of the medical AI chatbot apps available to serve as your health assistant. It is also a fully free chatbot program, so anyone may use it. It can assist you in keeping track of your health and remind you to take your prescription. It may also give more details on your medicines, ailments, and conditions.
This mobile chatbot is available on Facebook Messenger, Skype, and Kik. You can learn what occurs when you forget to take medicine and what you should do in that scenario. Florence, on the other hand, does not give medical advice and should not be utilized in medical situations.
Pros:
- Reminder to take medication
- Additional information about the medication available
- Available on popular messaging platforms such as Facebook Messenger, Skype, and Kik
Cons:
- Only available in English
- Risk of using the bot for medical emergencies
Price:
- Free to use
How to make a chatbot app with a chatbot builder?
Now you’ve seen the best of the best chatbot applications out there. So how can you build one after you’ve decided on a provider?
To create a chat bot app for your website, social media, or messaging platform, follow these steps:
- Sign up with a chatbot platform, such as Tidio.
- Customize the chat widget and give your chatbot a name.
- Choose a chatbot template that you wish to modify.
- Make changes to your messages.
- Start your chatbot app.
Conclusion
AI chatbot apps are computer programs that simulate human interactions through text and voice messaging. They replicate user discussions using natural language processing (NLP) and machine learning.
Some of the advantages include increased revenue, more engagement, and a better customer experience. AI conversational chatbots may also be used for FAQ, marketing, sales, and general customer care.
On the other hand, AI chatbots can be used for personal purposes online. They assist people in performing routine health checks, give mental health activities, and allow users to just meet a buddy. Examine the top 10 AI chatbot apps carefully to find the greatest fit.
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