Top 8 Software Services You Should Know to Supercharge Your Business in 2024

According to Statista, the digital landscape for business is evolving rapidly, with enterprise software services dominates the global software development market in terms of revenue. The rising demand for robust IT solutions has given rise to a multiple service providers offering an wide array of options.

However, most decision-makers in companies may find this abundance of choices confused and overwhelmed. It’s surely a huge struggle for them to identify which services truly align with their organization's needs.

We are here to clear the fog of unusual technical terms for non-tech department fellows.

In this blog, we'll explore 2024’s most popular software services with a complete review:

• Definition.
• Key benefits for your business.
• Real-world applications.

So, buckle up and discover our list as bellow:

1. Custom Software Development

Custom software development is the process of designing, creating, deploying, and maintaining software tailored to meet specific business needs. Unlike packaged solutions, custom software is built from the scratch to address unique organizational requirements and challenges.

Key Benefits

• Tailored Functionality: Custom software are built to align seamlessly with your business processes, eliminating the need for workarounds or compromises often required with pre-packaged solutions.

• Scalability: As your business grows, custom software can be easily modified and expanded to accommodate new requirements and increased workloads.

• Competitive Advantage: Unique software solutions can help your business outcompete competitors by offering capabilities not available through standard products.

Real-World Applications

BiPower - HR Management Software Empowerment

BiPower developed by BiPlus functions as a centralized hub for all HR tasks, from leave and contract management to employee record storage, boosting overall productivity for our HR operations.

Others: E-Commerce, Healthcare Management System, Financial Trading Software

Custom software development empowers businesses to address their unique challenges with precision, fostering innovation and operational efficiency.

2. DevOps Automation

DevOps automation is a technology that automates the integration of development and operations. It streamlines the software development lifecycle by combining tools, practices, and company's working culture into centralized platform to enhance collaboration between development and IT operations teams.

Key Benefits

• Increased Efficiency: Automation of repetitive tasks reduces manual tasks and frees up time for your team to concentrate on strategic initiatives.

• Improved Quality: The automated testing allows your team to catch errors early, improve and release new features more frequent. The general quality of your product can increase rapidly and stably.

• Enhanced Collaboration: DevOps automation practices effortlessly foster better collaboration across development and operations teams. This will help boost the productivity and performance for your business.

Real-World Applications

Cloud CA SDK - Cloud-Based Application Development

BiPlus practiced the DevOps automation to optimize Cloud CA SDK for Viettel Telecom. This helped them to adjust the slow, complex, and often unfeasible integration process for many business partners.

DevOps automation transforms the software development process, enabling businesses to respond more quickly to market demands and maintain a competitive edge.

Discover our great results for Cloud CA

3. Software Prototyping

Software Prototyping is the suitable service for those who want to visualize and test the concept of their products before committing significant resources in full-scale development. It involves designing preliminary versions of the products with simulate the look, feel, and basic functionality.

Key Benefits

• Early Feedback: Prototypes allow businesses to evaluate and refine ideas at an early stage, reducing costly changes later in development process.

• User-Centric Design: This service provides an interactive prototypes that are available for user testing. Therefore, you and your team can identify the errors and refine the software to achieve more intuitive and user-friendly final products.

• Quicker features release: The software prototyping streamlines the design process and reduces rework, allowing your business to accelerate overall project timelines, and gain competitive advantage from other competitors.

Real-World Application

Figma UI2 - A benchmark in the design industry

Figma, a popular collaborative interface design tool, created interactive prototypes to test various components, layouts, and interactions. The result, then, was packaged into a design system, named Figma UI2. The Figma UI2 system has since become a benchmark in the design industry.

Software prototyping ensures the quality of new products development and minimizing the risk of over spending on remodeling.

4. Web Application Development

A custom web application development company will create, design, and maintain software applications that run on web browsers based on the unique request from your business. With the optimized web application solutions provided, your website can actively engage with users and capture potential customers.

Key Benefits

• Cross-Platform Compatibility: Customized web applications can function seamlessly across various devices and operating systems, ensuring broad accessibility.

• Effortless Updates and Maintenance: Web applications allow centralized hosting, which creates seamless updates and maintenance without requiring user intervention.

• Save cost & enhance workflow: The responsive display considerably eliminates the need for developing separate versions for different platforms. Hence, you can reduce development and maintenance costs.

Real-World Application

Trello - Project Management Web Application

With over 50 million users as of 2021, Trello, indeed, is a solid evidence for successful web application development. Key features of Trello's web application development include intuitive interface with drag-and-drop features, simple integration with with numerous third-party services, and responsiveness on various display settings.

Web application development can assist business in build their presence online and capture their customers' interest via wide-accessible tools.

5. Mobile Application Development

Mobile app development is a specialized service that creates software applications designed to run on mobile devices such as smartphones and tablets. This process covers all aspects to bring a mobile app to life from building concept, design, programming, testing, and deployment on various mobile operating systems, primarily iOS and Android.

Key Benefits

• Improved Users Accessibility: With mobile apps often offer offline capabilities, users can access services or information anytime, anywhere, increasing convenience and user satisfaction.

• Leveraging Device Features: Businesses can utilize device-specific features like GPS, cameras, and sensors into their mobile apps to create innovative functionalities for users. This enhances your business’s possibility of winning users' hearts.

• Enhanced Customer Engagement: Mobile apps provide direct, personalized communication channels with customers, fostering stronger relationships and brand loyalty.

Real-World Application

LoveSwim - A milestone for Digital Transformation

Mu Do is a well-known swimming club in Hanoi, Vietnam with thousands of learners participated every week. Understanding the needs of Mu Do, BiPlus created LoveSwim - a tailored mobile app to meet the needs of learning and practicing of swimmers, and simplify paperwork and streamline club processes of the admin team.

The success of LoveSwim is such a strong proof of how mobile solutions can streamline operations and strengthen engagement with users. 

Mobile app development can deliver engaging, accessible, and effective user experiences, which helping businesses to win the customers’ hearts.

You can read this detailed case study here

6. Cloud Computing

When partnering with providers of Cloud computing service, business can receive on-demand access to a shared pool of computing resources, including servers, storage, databases, networking, and software, over the internet. Cloud Computing model enables you to utilize and manage IT resources without the need for direct active management by the user.

Key Benefits

• Cost Efficiency: On-demand cloud-based platform is a pay-as-you-go model for IT resources, allowing business to reduce capital expenditure on hardware and software.

• Scalability: As the company grows, the customer and management database is increasing. With Cloud Computing service, businesses easily scale their IT resources up based on demand, ensuring optimal performance during peak times yet still keeping close eyes on budget.

• Real-time Co-Working: Cloud-based platforms can facilitate real-time collaboration among team members, regardless of their physical location.

Real-World Application

Atlassian - Cloud Computing Teamwork Solutions

Atlassian's cloud products are optimized for seamless integration and collaboration across different tools. Due to this features, teams can connect tools end-to-end for better monitoring, detailed metrics, and faster incident resolution. Thus, it has been evident that cloud computing assist businesses to cut down cost, enhance collaboration, and accelerate products releasing.

Cloud computing services can fundamentally transform business operations, enabling your business to scale efficiently.

7. Quality Assurance

Quality Assurance (QA), as its name, is to ensure businesses can deliver high-quality software in a timely manner. In specific, it is a systematic process of evaluating and verifying software products in terms of specified requirements, standards, and customer expectations.

Key Benefits

• Enhanced Product Quality: QA itself helps businesses to identify and eliminate defects in throughout development stage before software release. This would foster a foundation for your business to deliver high-quality software consistently.

• Risk Mitigation: With a centric Solving the consequences after it has already impacted the users or business operations is costly for businesses. With systematic QA processes, you can actively prevent the negative outcome of defects beforehand.

• Optimized Performance: With valuable feedback gained from performance testing, companies can optimize three key software speed, responsiveness, and stability.

Real-World Application

Selenium is a free and beginner-friendly automated testing framework for web applications. It offers quite comprehensive QA service from cross-browser and cross-tool testing to multiple programming languages support. As an open-source tool, you can engage with a large community to not only understand about QA but also expand global networking.

Quality assurance services and tools can significantly enhance software development processes for businesses, building a sustainable competitive advantage.

8. Systems Integration

When you find it difficult to communicate and collaborate between teams in your company, mainly because each team use different tools, technologies, and platforms, you should consider partnering with system integrators.

System integration service is to connect all scattered pieces various of subsystems, software applications and databases into an collaborative environment.

Key Benefits

System integration enhances the overall efficiency and productivity of the business, which can be observed through:

• Consistent, transparent, and seamless information flow across departments.

• Lean business operations and provoking workflow.

• Quicker response to market changes and customer needs.

Real-World Application

ePass - For a seamless toll collection

ePass is one of the two biggest automatic toll payment apps in Vietnam with desire to create an ecosystem of different services. Thus, they collaborated with BiPlus to integrate additional payment services into the current app. With our expertise in fintech systems, and our Agile approach, BiPlus successfully loaded new features on smoothly without disrupting existing services.

System integration facilitates effective cross-functions collaboration with a cohesive working environment.

Explore the full story here.

Key takeaway actions

We have walked through the quick review of software services landscape in 2024.

As you consider which services align best with your organization's needs, three vital things you should take into consideration:

• Your current processes.

• Areas for improvement.

• How these software services can address your specific challenges.

The next step is partnering with an experienced IT service provider to guide your digital transformation. At BiPlus, we offer extensive expertise in custom software solutions tailored to your business needs.

Book a meeting with us now and unlock your business's full potential together.