Integrate new payment services for an ETC app and attract 18 million new users

ePass is one of the two biggest automatic toll payment apps in Vietnam. To expand their business, ePass wanted to create an ecosystem of different services to enhance the user experience and gain a competitive edge. However, developing new services that meet various requirements without disrupting existing services, while ensuring smooth operation for a large number of users, was a challenging task.

Understanding these issues, BiPlus collaborated with ePass to integrate additional payment services. With our extensive expertise in building mobile apps, fintech systems, and our Agile approach, we successfully delivered an optimal and scalable solution tailored to ePass's specific needs.

The challenges of integrating new payment services

Incorporating new payment services into the existing ePass ecosystem required overcoming various hurdles. The key challenges we faced were:

• Integrating numerous platforms and systems was a significant challenge.

• Our client did not have a clear software development process established, which could lead to delays if not effectively managed.

• The system needed an upgrade to handle high scalability, ensure smooth operation for an expected user base growth from 2 million to 20 million users, and manage millions of concurrent traffic during peak hours.

Our comprehensive solutions to integrate additional payment services

To ensure high scalability, smooth operation, and efficient development, we implemented a comprehensive set of solutions, which were as follows:

• Formed a team of experts with extensive experience in managing complex financial technology projects. We applied our lean software development process to proactively guide ePass from start to finish, helping minimize the risk of delays and setbacks.

• Delivered detailed solution documents and test cases, allowing ePass to easily evaluate the project's quality and performance.

• Leveraged an optimal technology stack for scalable infrastructure, seamless integration, and high-performance features, including:

  • Java: for smooth application development and integration.
  • Kafka: for real-time data streaming across systems.
  • Docker & Kubernetes: to containerize and scale microservices.
  • Zookeeper: for distributed coordination in distributed applications.

The remarkable results that we achieved

• Successfully launched new payment services, including roadside toll collection, gas refilling, apartment parking fee payment, car doctor service, and Vietmap service.

• Released all features promptly and according to schedule, thanks to our professional software development process.

• All services are operating smoothly on a platform with nearly 20 million users.

Mr. Tung, the IT leader of ePass, shared his thoughts:

"BiPlus has highly skilled teams and efficient software development processes. These allow us to quickly deliver ePass to end-users with minimal risk. BiPlus has become our trusted partner in overcoming significant challenges."

Expand your products' services and attract more customers with us

This project showcases how integrating new services can benefit business growth and revenue streams. By partnering with BiPlus, we ensure seamless integration and help you overcome challenges in scaling, operating, minimizing risks and delays, enabling businesses to focus on growth.

If you're seeking to expand and upgrade your products, don't hesitate to contact us!