
Intelligent digital customer engagement

Value Added Services

Custom telecom software development
Intelligent Digital Customer Engagement
Advanced Analytics
Pre-packaged analytics models, actionable dashboards and exploratory analysis templates using advanced analytics techniques available out of the box to augment decision making
Data Access Management
Access to variety of high volume data from enterprise, 3rd party and open data sources, structured, semi-structured or unstructured, transforming the data as per the business logic
Artificial Intelligence And Machine Learning
In-built artificial intelligence, machine learning capabilities to enables automated decision making and human-like engagement over different B2C interfaces
Secured Insight Sharing
Ability to share customer insights with 3rd party systems and other downstream applications in secured manner with strict compliance to privacy guidelines
Real-Time Processing
Real time analysis as well as real time actions at scale, combining stream analysis and batch analysis, and supporting huge volumes of data and billions of transactions.
In-Service Operations & Configurations
Sophisticated monitoring and management capabilities, in-service upgrade, high-availability etc., to cater for 24×7 enterprise-wide usage
Custom Telecom Software Development
Increase business agility with a custom application that is tailored to meet your specific needs. Here are some examples of the custom applications that we have implemented recently:
- Customer Management
- Customer Bonus
- Sale Management
- MNP
- Customer Profiles
- MNO Portal
- Digital Document Gateway
- Mobile Business Support System (Android and iOS)