Let's start by defining what an AI chatbot is.
AI, short for Artificial Intelligence, is when computers are programmed to do things that require human-like intelligence. It's like teaching a computer to think and make decisions on its own.
A chatbot is a computer program that you can talk to, just like you would with a person. It can understand what you're saying and give you relevant responses.
So what is an AI chatbot? It’s a smart chatbot that uses AI technology to understand what you're saying, learn from past conversations, and give you better answers. They can understand more complex questions and have more natural and human-like conversations with you.
AI chatbots help you create content faster, answer common questions, or assist your customers. But their capabilities don't stop there - chatbots are evolving far beyond.
Enter the market, you may get overwhelmed with so many options out there. So which chatbot is best for you?
Never fear - this article of 40 best AI chatbots with specific reviews will help you.
Table of contents [ Hide ]
Let's start by defining what an AI chatbot is.
What your business can benefit from AI chatbots?
What types of AI chatbots are there?
Top 40 best AI chatbot apps for 2024
How to choose the right AI chatbot app?
Some case studies of AI chatbots online for business
Future of AI chatbots
Meet Broom - Our AI chatbot for hotel booking
Conclusion
What your business can benefit from AI chatbots?
Chatbots can provide so many awesome benefits for your businesses.
Since bots don't sleep, they allow 24/7 customer support with no delays. Bots can handle routine questions seamlessly, freeing up your staff to focus on more complex issues. AI chatbots have been shown to improve customer satisfaction too. They solve common problems like ten times faster than calls or emails. According to Tidio, 69% of consumers were satisfied with their last interaction with a chatbot.
Moreover, automating routine inquiries with bots has been found to save businesses up to 2.5 billion hours of work (Juniper Research). That's huge savings which can go towards growing your business. Who wouldn't want that?
On top of all that, data shows bots hugely expand sales chances. With constant help available, 55% of companies that use chatbots get more high-quality leads (Drift).
Clearly chatbots offer a ton of advantages for your businesses and patrons alike. By smartly leveraging AI chatbots, you can boost your team working productivity as well as business growth.
What types of AI chatbots are there?
There are a few main types of chatbots to know about.
One is rule-based bots, which operate using if-then logic defined by their creators. For example, "if a customer asks about prices, then provide the price list." These types can handle simple routines well but aren't very flexible.
The more awesome option is AI-powered chatbots! Powered by machine learning, these bots are trained on massive conversation datasets to make it sounds like a real person. They can continually improve their responses the more they interact.
In summary, rule-based bots are great for basic tasks while AI bots are next-level with their ability to continually enhance discussions. Nowadays, AI bots are taking the world by storm with oodles of paid and free online chatbots in the market. Let's explore some top AI platforms and how you can leverage this innovative tech in the next part!
Top 40 best AI chatbot apps for 2024
- Free AI chatbot by HubSpot that can generate content varies from blogs to reports.
- Most suitable for Marketing and Sales.
- Has access to a research database with dozens of companies and leads.
- Quickly analyzes the data and generates reports.
Features
- Connects with HubSpot data and Google Drive for easy access.
- Generates accordingly language prompts for different types of content.
- Tailored for business with formatted templates.
- No 3rd parties shared to secure data confidentiality.
Benefits
- Gathers a wide variety of insights on market trends, competitors within a single site.
- Speeds up information flow and optimize the research process.
- Improves team productivity without the burden of cost.
Pricing
- Free to use.
- No HubSpot member required.
- Humanlike language AI-powered chatbot.
- Provides well-organized answers with a foundation of content to build up.
- Easy to use interface.
- Available in mobile platforms and web versions.
Features
- Trained on a large dataset to answer from common to more technical questions.
- Uses previous information to generate comprehensive responses.
- Stores previous conversation for later revision.
- Input methods vary from text message, voice notes to pictures.
Benefits
- Best for sorting out ideas and running writing tasks.
- Simply obtains diverse knowledge within a single site.
- Powerful tool to improve efficiency and productivity.
Pricing
- Free version with ChatGPT 3.5.
- $20/ month with ChatGPT 4.0.
- AI assistant for Bing search engine by Microsoft.
- Compelling alternative for ChatGPT.
- Accessible on mobile.
- Powered by ChatGPT 4.
Features
- Offers three distinct tones like creative, balanced and precise.
- Generates results with clear citation and link to the source.
- Provides up-to-date information with Bing.
- Receives prompts via texts in images.
Benefits
- Obtains the latest information with precise citation.
- Accelerates writing tasks and leverages the quality of contents.
- Experiences innovative personal assistant combined in search engine.
Pricing
- Free to use with Microsoft accounts.
- Limited to 30 messages per day.
- AI chatbot equipped with NLP and machine learning.
- Powered by the most sophisticated language model - Google PaLM.
- No limit on the number of conversations and messages.
- Works like a personal assistant on Google search engine.
Features
- Google It button to look up for more information.
- Has access to Google database to generate results with latest information.
- Exports search results on other Google sites such as Google Docs.
- Allows editing prompts after sending.
Benefits
- Best tool for research, shopping and travel planning.
- Exports and organizes output easily and quickly within Google apps.
- Experiences personal assistant that helps suggest prompts.
Pricing
Free to use with no cap for number of messages.
- Conversational AI developed by Jasper using natural language processing.
- Generates a wide range of content writing with conversational style.
- Easy to use AI chatbot for beginners.
Features
- Offers up to 50 formatted writing templates.
- Automatically checks for plagiarism and grammar.
- Generates all types of content including blogs, scripts, reports, and emails.
- Allows slightly modify prompts to obtain detailed responses.
Benefits
- Best AI writing software tool on the internet.
- Able to create multiple writings in a short time.
- Summarizes provided documents quickly and simply.
- Gets follow-up articles related to the topics.
Pricing
- Free trial for 7 days.
- $49 per month for individuals.
- $125 per month for teams.
- AI Companion powered by Wolfram|Alpha.
- Available on mobile and Chrome extensions.
- Generates versatile texts with human-like language.
- Suitable for beginners.
Features
- Holds consistency in tones and writing styles.
- Copilot feature to assist brainstorming ideas and prompts.
- Provides links to sources within answers.
- Follows up with related articles.
- Determines scope of information source to get detailed responses.
Benefits
- Accelerates writing tasks.
- Helpful tool to generate comprehensive marketing contents.
- Has access to centralized information in a single site.
- Summarizes and highlights information while browsing websites..
Pricing
- Free version with up to 60,000 tokens per month.
- Paid version with $15 per month with higher tokens and advanced features.
- AI-driven revolutionary tool by Tidio.
- Innovative way to manage customer support.
- Delivers personalized real-time customer service.
Features
- Analyzes data on FAQ pages to quickly support customers.
- Generates engaging conversations with web visitors.
- Automatically redirects customers to human agents for further assistance.
- Available 24/7 for customer service.
Benefits
- Minimizes human labor forces required.
- Speeds up the customer support process.
- Maintains all-time presence for customer service.
- Optimizes and centralizes information flow.
- Eliminates required training.
Pricing
- Standard package is free to use.
- Unlock advanced features at $29/ month.
- Generative AI chatbot to leverage customer service systems.
- Applicable for multiple channels.
- Proposes natural language responses based on provided data.
- Bridges the communication between businesses and customers.
Features
- Generates real-time accurate answers for customers.
- Easy to use interface for customers and employees.
- Centralizes information from various message channels.
- Analyzes user conversation history to provide insights.
Benefits
- Manages multiple flows of information in one dashboard.
- Increases customer satisfaction with quick responses.
- Personalized chat to maintain a consistent brand image.
- Excels business operations with a centralized AI-driven platform.
Pricing
- Free trial for 30 days.
- Lite version for $100/ month.
- Advanced version for $200/ month.
- It's not AI chatbot, it's free chatbot builder software by HubSpot.
- Codeless chatbot builders live directly on your site or other platform.
- Customized templates available.
- Delivers friendly responses based on existing data.
Features
- Easy user interface to quickly build a chatbot within minutes.
- Allows customized theme and design fits with brand image.
- Creates automated messages and responses.
- Assigns questions or requests to the right departments.
watsonx is one of the best chatbots in 2024#### Benefits
- Enriches database with every conversation.
- Transforms repetitive tasks from manually to automatically.
- Allows seamless customer service.
- Increases customer intimacy after every web visit.
Pricing
- $18/ month for individuals and small teams.
- $1,500/ month for larger businesses and enterprises.
- GPT-powered customer service bot by Intercom.
- A valuable partner for customer support.
- Applied tailored features and safeguards for delivering customer support.
Features
- Requires zero setup time and effort.
- Answers questions based on existing content to maintain accuracy.
- Uses AI power to interpret complex questions from customers.
- Transfers difficult questions to the right human agent.
- Paraphrases existing information to natural sounding responses.
Benefits
- Automates large amounts of repetitive tasks.
- Multiplies amount of queries answered.
- Immediately responses to customers.
- Reduces time-lag or inaccurate responses to acceptable levels.
Pricing
- Starter pack: $74/ month.
- Pro pack, Premium pack: Contact for more information.
- World-class conversational AI with Watson.
- Powered by trustful large language models (LLMs).
- Simple way to create AI-powered voice agents and chatbots.
- Suitable for any application, device, or channel.
Features
- Builds a web assistant with Webchat in minutes.
- Easily connected to any database to provide precise answers.
- Constantly upgrades services with analytics dashboard.
- Creates an engaging user interface with available resources.
Benefits
- Enhances customer engagement with personalized interactions.
- Increases efficiency by automating manual and repetitive tasks.
- Centralized management of workflow.
- Makes right decisions with decision support features.
Pricing
- The Lite package is free to use.
- Plus and Enterprise packages vary depending on the number of users.
- Buyer engagement platform supported by AI.
- Transforms insights to stunning buying experience.
- All features centralized in one site.
- All-rounded platform designed for optimizing buyer engagement.
Features
- Centralized management for customer engagement.
- Forecasts consumer’s behaviors to personalize buying experience.
- Provides real-time conversations with customers.
- Monitors target accounts and their interactions.
Benefits
- Converts higher website traffic.
- Increases customer engagement and loyalty.
- Identifies growth opportunities from data collected.
- Accelerates sales cycles with real-time information and conversations.
Pricing
- 03 packages offered: Premium, Advanced, and Enterprise.
- Leader in 2023 Gartner® Magic Quadrant™ for CPaaS.
- Codeless AI driven customer experience.
- Trusted by many disruptive companies such as Samsung, Philips, Uber.
#### Features
- Builds conversational AI experiences on multiple platforms.
- Distributes relevant content at the right time for target customers.
- Easily crafts personalized chatbot and virtual assistants.
- Unifies and organizes data to create customer profiles.
Benefits
- Increases customer intimacy with a detailed customer profile.
- Improves customer satisfaction with immediate response.
- Perfect communication with customized chat and visual appearance.
- Enhances customer engagement on a single site.
Pricing
- Free trial with no credit card required.
- One of the best chatbot builders applied GPT-3.
- Friendly user platform to create no-code AI chatbot with multiple functions.
- Suitable for any budget and scale.
Features
- Simple drag and drop interface to build a dream chatbot.
- Flexible to any project size and scope.
- Enables to add in third-party services such as social networking sites.
- Includes analytics dashboard to interpret insightful information.
Benefits
- Simplifies chatbot creation process with established templates.
- Cost-efficient solutions for creating chatbot.
- Obtains useful information about your customers.
- Automates customer support process.
Pricing
- Answer bot equipped with machine learning.
- The fastest way to funnel and resolve tickets.
- Designed to enhance self-service experience for customers.
Features
- Filters requests and regulates queries volume.
- Automatically replies to uncomplicated questions in under a minute.
- Transfers special issues to human agents.
- Helps deliver existing articles to customers.
Benefits
- Resolves high volume of simple queries within a second.
- Improves average resolution time.
- Lightens the burden of tasks for the customer support team.
- Allows larger scaling for the company.
Pricing
- $0.70 to $1 per resolution per month.
- AI-powered apps on an AI platform for employees and customers.
- Applies machine learning to forecast future scenarios.
- Provides multiple dimensions serving multiple functions.
Features
- Analyzes and exhibits relevant patterns in data.
- Provides decision-making support systems with collected insights.
- Forecasts business outcome and value with AI models.
- Builds natural language responses in many languages.
Benefits
- Creates personalized forecasts and suggestions with a few clicks.
- Exports and stores predictive insights in any site.
- Optimizes workflow and business processes with AI.
- Boosts team productivity with seamless workflow.
Pricing
- Conversational AI chatbot designed to connect businesses and customers.
- Aims to authentic and ongoing conversations with AI support.
- Built with large language models focus on safety and security.
- Trusted by multinational brands such as burberry, and NatWest Group.
Features
- Routes voice calls to messaging and other available message platforms.
- Quickly and timely responses to customer queries.
- Resolves high volume of queries at the same time.
- Be available 24/7 without multiplying human agents.
Benefits
- Reduces operating cost.
- Converts automation rate.
- Boosts customer satisfaction.
- Decreases agent attrition rate.
Pricing
- Only pay for resolutions with unlimited agent seats and messaging pricing.
- AI chatbot and voice customer service platform built with LLMs.
- Game-changing customer support solutions for business.
- Centralized all functions on one easy to use platform.
Features
- Generates contextual and customized responses to queries.
- Runs 24/7 in any language to increase customer engagement.
- Integrates multiple channels and business systems in one single platform.
- Analyzes data and insights to measure performance.
Benefits
- Speeds up response time for simple requests.
- Allows human agents to focus on more complex questions.
- Increases annual savings spent on human resources.
- Enhances customer satisfaction with personalized experience.
Pricing
- Generative package for generative AI usage.
- Scripted package for advanced chatbot.
- ChatGPT alternative for writing content with GPT-4 built-in.
- All in one with a writer, copywriting and paraphrasing tool.
- Tailored to improve creative business tasks.
- Perfect for the need of customer support on websites.
Features
- Chatsonic:
- Connected to Google search engine.
- Delivers various output formats including AI art and images.
- Allows voice command prompts.
- Uses distinct “Personality Avatars” to offer a variety of applications.
- Writesonic:
- Codeless chatbot creator for websites.
- Customizes chat window to synthesize with brand image.
- Applicable for all websites.
Benefits
- Improves quality of customer support material.
- Chat support available 24/7.
- Transforms data from sales to leverage customer service.
- Website extension helps synthesizing writing experience.
Pricing
- Free plan with 10,000 words per month.
- Paid plan starting at $19 per month.
- AI chatbot specialized in Marketing and Sales tasks.
- All-purpose chatbot designed for the workplace with paid plans for teams.
- A helpful partner to improve internal productivity.
Features
- Provides results with up-to-date information.
- Offers established prompts to help sort out ideas.
- Easily switches from chat conversation form to long-form editor.
- Accesses to live data to get updates with real-time trends.
Benefits
- Best for brainstorming new ideas.
- Receives trendy marketing and sales materials.
- Does market research and creates content on a single work platform.
- Synthesizes writing across teams to maintain a seamless workflow.
Pricing
- Free plan.
- Paid plan at $49 per month.
- AI chatbot generator by LiveChat tailored for business.
- Uses a live chat widget to enhance customer service for business.
- Beginner-friendly user interface with suggested templates.
Features
- Connects with multiple social media platforms.
- Filters out spam messages.
- Funnels and assigns issues to a human agent.
- Marks help tickets while a human agent is not available.
- Automatically keeps track of purchases and sign-ups.
- Organizes and stores chat transcripts for references.
Benefits
- Centralizes multiple message channels into one works site for easy management.
- Analyzes sales performance by inventorying purchases history.
- Enriches customer experience on live chat channels.
- Increases customer interaction and chatting rate.
Pricing
- 14-day-free trial.
- Starter pack for $20/mo billed annually.
- Team pack for $41/mo billed annually.
- Business pack for $59/mo billed annually.
- Can perform basic online searches and aimed at intuitive searches
- Its multimodal search feature combines code, text, graphs, tables, images, and interactive elements.
Features
- Allows to conduct simple web searches like Google in a conversational manner.
- Responds to the user's questions in simple language.
- Includes citations for all of its responses, making it simple to double-check the facts.
- Searches include tables, graphs, text, codes, photos, and interactive components.
- Offers consumers real-time information, including rich-media formats.
Benefits
- Citations are recommended.
- Information in real time.
- Allows for multimodal search.
- Conversations that are human-like.
- Online search that is intuitive and quick.
Pricing
Free
- Developed by Quora, the biggest social question-and-answer site.
- Has the distinction of being created by the same individuals.
- Includes a quick and easy-to-use UI.
Features
- User can utilize GPT, Claude, Google PaLM, and others.
- Offers GPT's 16K and 32K versions, which enable lengthier answers.
Benefits
- Aggregation of various AI models or 'bots' to power the app.
- User can utilize GPT, Claude, Google PaLM, and others.
Pricing
- 30 free credits for Claude and Claude2 each day and one for GPT-4.
- Premium for the rest.
An AI chatbot aggregator, however it is only available for Android.
Features
- Allows to engage with famous AI chatbots in one platform.
- Has a simple design that includes its parent menu bar at the top.
Benefits
- Provides a simple and free way to access the most popular AI chatbots on Android.
Pricing
Free
Allows users to communicate with favorite fictional character.
Features
- Allows to converse with any character that piques interest.
- An excellent tool for anyone who enjoys storytelling, history, literature, or simply studying diverse points of view.
- Provides a handpicked selection of featured chats.
Benefits
- An amazing AI tool that brings characters to life and allows you to converse with anyone you can think of.
- ChatGenie gives a world of possibilities for anyone interested in history, literature, or simply learning about diverse points of view.
Pricing
Free
Accessible via Slack and being trained on the most recent real-time data.
Features
- Processes more than 75,000 words at once, helps digest a transcript, report, or other lengthy piece of text.
- Summarizes a variety of files or answer questions about specific data points.
- Analyzes web pages and other files, simply copy and paste the content.
Benefits
- Uses the most recent real-time data to answer questions about current events and subjects.
- Available as a Slack app to answer queries and create content on * * Slack workspace members.
Pricing
Monthly price of $20 (US) or $18 (UK).
- A cutting-edge chatbot that assists in creating interactions with real or imaginary characters.
- Enables to have human-like discussions that appear and feel genuine.
- Perfect for authors, educators, and organizations looking to boost client engagement.
Features
- Intended to generate human-like text responses and converse in context.
- Provides the tool to build "characters," describe their "personalities," and then post them for others to interact with.
- Constructs group chats (called Rooms) including numerous characters chatting with each other.
Benefits
- Provides several well-known characters.
- Makes multi-bot conversations and watches them play out.
- Allows to 'speak' to characters by converting speech to text.
- Has its own mobile application.
Pricing
Monthly cost is $9.99 or about $120 a year.
- Assists businesses in automating their most typical customer service calls
- Allows agents to focus on more complicated and nuanced customer issues.
Features
- Enables customers to engage in natural conversations across voice, text, and other digital channels to handle customer service concerns without waiting, 24 hours a day, seven days a week.
Benefits
- Scales up or down instantly, can be implemented in weeks and handles millions of customer support interactions a month.
Pricing
There is no official information yet.
- Excels at automating customer support and sales procedures.
- Includes powerful capabilities for creating, training, and deploying AI chatbots across numerous channels.
Features
- Multi-channel deployment and integration to assist people on your website and elsewhere.
- Real-time analytics and performance tracking on how much time and money user are saving.
- Available in SaaS and on-premises versions to meet the most complex enterprise use cases.
Benefits
An enterprise AI chatbot and automation platform designed for large businesses, offering cost savings upon deployment.
Pricing
Able to get started for free.
A user-friendly chatbot platform designed for small-to-medium businesses to create, deploy, and manage AI-powered chatbots for customer support, automating sales processes, and balancing workforce needs.
Features
- Whitelabel platform for agencies to offer chatbot development services.
- Integrates with popular messaging applications and platforms.
- Integrates with WooCommerce and other eCommerce platforms.
Benefits
- Has the majority of the instruments companies require at a price that fits their budget.
- Has a development team that can help companies construct and implement an AI-automated chatbot for business.
Pricing
Starting at $49/month for 5000 chat interactions.
- A flexible chatbot platform that allows organizations to create engaging, interactive chatbots for customer service, lead generation, and other purposes.
- Main product includes a regular chatbot, but Landbot AI was released as a beta experiment for their chatbot platform.
Features
- Provides several customization and integration options.
- Be used to provide customer support and lead generation.
Benefits
Suitable for businesses with minor chatbot needs, automating common customer interactions.
Pricing
Free plan with 100 monthly chats and paid plans starting at $39/month.
- Aids students in their learning goals by matching questions with relevant online resources.
- Users can download the app, type questions, and explore related resources, akin to Google Search for common learning objectives.
Features
- Free conversation software available for Android and iPhone.
- Step-by-step assistance with math problems so that you can break them down rather than providing answers.
- Provides practice test questions are provided to help user prepare for any subject with realistic questions.
- Helps learn complex subjects by surfacing useful content and sources (including videos and diagrams).
Benefits
- Ideal for lifelong learners and students, suitable for general academic subjects.
- Offers study partners and tutoring in various subjects.
- Promotes efficient learning and requires effort beyond just correct answers.
Pricing
Free
- Assists schools and universities in improving communication among staff, students, and teachers.
- Creates admission chatbots and financial service chatbots that answer questions about admission and financing, respectively.
- Enables users to analyze the performance of their chatbots, including accuracy, peak usage hours, and device analytics.
Features
- Appropriate for small, medium, and large-sized organizations. The program is specifically built for educational organizations.
- Most suited for colleges and universities, but it may also be used in school offices such as admissions, financial aid, bursar, and registrar.
Benefits
- Supports a wide range of languages.
- Aids schools in understanding the needs of their students.
Pricing
Request quote for detailed plan.
- Created for customer experience automation.
- Enables businesses to provide impactful customer experiences with measurable outcomes on website chat, WhatsApp, and Facebook Messenger.
Features
- Takes the burden of repetitive service requests off customer-facing teams.
- Frees up live agents to focus on more complex use cases.
- Code-free integrations with CRM providers, e-commerce platforms, and conversation design tools.
- Gives non-technical teams the ability to build sophisticated service automation with minimal setup overhead and quick time-to-market, and without per-seat charges for live-chat support agents.
Benefits
- Can be used to map powerful and complicated talks.
- The framework is kept relatively basic, and even without advanced programming knowledge.
- For specific requests/dialogues, there are already trained bots.
Pricing
- About 250 €/month for Starter.
- About 700 €/month for Growth.
- About 2500 €/month for Premium.
An CRM AI chatbot that can efficiently deliver the seamless experiences for business customers.
Features
- Allows users to create bot in one language and have its machine-translate to over 100 others, ensures a consistent experience regardless of linguistic preference.
- Creates automation for many channels at the same time, adjusting to user base's preferences while providing a consistent experience across platforms.
- Visualizes Flow Journeys, access automated KPI data, and assesses NLP model performance to constantly increase automation and optimize business processes.
Benefits
- Unifies all digital channels in a single engagement hub -Increase productivity and lower costs through a digital-first strategy, automation, and improved human agents
- Raises client satisfaction and income by providing rich, convenient messaging experiences that boost conversion rates and loyalty.
Pricing
There is no official information yet.
- An AI-powered memory assistant that enhances online content interaction.
- Streamlines routine tasks, allows businesses to focus on more significant engagements.
- Designed for e-commerce enterprises, offers robust conversational UX and enhanced messaging capabilities.
Features
- Allow users to view previously unseen content alongside your search results.
- Enhances reading with relevant web material.
- Creates a knowledge base automatically based on the stuff users have interacted with.
- Browsers like Chrome, Firefox, Brave, Edge, and Vivaldi are all supported.
- Search Engine such as Google, DuckDuckGo, Brave, and Google Scholar are all supported.
- Brings up content from platforms like Gmail, Google Docs, Slack, Dropbox, and others.
Benefits
- Designed to improve your internet surfing and research experience.
- Heyday is an excellent tool for professionals, students, researchers, and anyone who spends considerable time online.
Pricing
- Monthly Plan: $19/month with full access to Heyday’s features.
- Annual Plan: $179/year to enjoy all Heyday’s offering.
- An invaluable resource for companies seeking to improve their customer service operations.
- Has successfully addressed a number of critical business issues.
Features
- Reduces the workload of customer service teams by providing support in redirecting and guiding users.
- Allows customers to interact and seek assistance before reaching out to customer support.
- Streamlines communication with potential customers, improves customer service efficiency, reduces workload, and enhances the overall customer experience.
- Becomes an essential tool for businesses across various industries, helps them tackle common challenges in customer support and engagement.
Benefits
- Easy to use with a user-friendly platform for both customers and hotel staff.
- Provides efficient support.
- Fast response time, which ensures quick replies to customers.
Pricing
There is no official information yet.
- Created for customer assistance and self-service use cases.
- Simple to set up and works with HappyFox Help Desk and Zendesk Support to generate tickets and keep conversations on track.
Features
- Revolutionizes the way businesses handle customer support and self-service use cases.
- Quickly learns from feedback and training to provide instant solutions to customers, reducing support costs and wait times.
- Integrates with help desk solutions like HappyFox Help Desk and Zendesk Support, and provides features such as quick replies, rich inline content, and agent monitoring.
Benefits
- Highly customizable user interface
- Tight integration with Slack
- Easy multi-step ticket management
- Excellent and free training resources
- Help businesses cut costs, save time, and ease support operations.
Pricing
- About $29/month for Starter.
- About $49/month for Growth.
- About $129/month for Scale.
- About $299/month for Scale Plus.
- A new AI chatbot that competes with OpenAI's ChatGPT, which has millions of daily users since its inception last fall.
- Generates content such as summaries, essays, letters, emails, and song lyrics.
- Can debug and write code, build Excel formulas, and answer common questions.
Features
- Writes suggestions, ideas, grammar fixes, email, and article creation.
- Utilized as a technical help thanks to an incorporated technical knowledge base.
- Allows to search the internet using natural language rather than keyword inquiries.
Benefits
- An open source ChatGPT alternative.
- Users can freely access HuggingChat's Model Card and Dataset Library.
- Shows how similar AI systems can be applied to applications.
Pricing
- Forever free for HF Hub.
- Subcribe for $9/month for Pro Account.
- Starting at $20/month/user for Enterprise Hub.
- Starting at $0.05/hrs for Spaces Hardware.
- Starting at $0.06/hrs for Inference Endpoints.
- Starting at $0/model for AutoTrain.
- Automates sales and customer support on website by using the same relationship-building skills that happen with in-person shopping.
- Proactively makes personalized recommendations using human-like dialogue so that shoppers easily find what they need.
- Fully customizable and can be used for every purpose imaginable without slowing down website.
Features
- Creates lively dialogues with videos, pictures, emojis and gifs.
- Creates natural dialogue flows with advanced machine learning technology.
- Allows users to attach multiple labels to the conversations, and analyze what customers and chatbot are talking about in order to improve future dialogues.
- Integrates with different platforms like Facebook Messenger, WhatsApp, and Slack.
Benefits
- Helps build experiences that translate into repeat business, increased revenue, and higher order values.
- Help customers fully satisfied with business' website experience and make more purchases.
Pricing
- Free demo.
- Paid plans customized with specific needs.
How to choose the right AI chatbot app?
With so many chatbot options out there, choosing the perfect one for your needs can seem like a lot of pressure! But don’t stress - taking some time to research will really pay off.
First, think about your budget. There is a wide range from free AI chatbots to thousands dollar AI chatbots, so pick one that fits your business plan. Also consider your target audience - is it B2B or B2C? Kids or professionals? Once you know who you're talking to, the best bot will be clearer.
And your goals are key too. Do you want sales boosts, customer service help or both? Chatbots specialize in different tasks, so matching abilities to dreams ensures success.
Last but not least, don't forget to do some comparison. You should read reviews, try out demos, ask other businesses what they love to get firsthand experiences and make the right choice obvious.
With a little looking into strengths, prices and uses, your perfect conversational AI chatbot will emerge.
Some case studies of AI chatbots online for business
Many top companies are seeing big wins with bots. Let's take a look of some companies that are already using conversational AI chatbots successfully.
Yellow Class: Accelerating customer support
Yellow Class is an online education platform in India that offers fun and interactive hobby classes for children. With a high volume of customer queries, Yellow Class needed an automated solution to handle these questions more efficiently.
Together with Sinch Chatlayer, they developed a WhatsApp bot with reply buttons to quickly answer frequently asked questions. Other complex requests were redirected to human agents.
Using the Sinch Engage AI chatbot solution, Yellow Class assisted over 35,000 users and completed 150,000 conversations.
European Commission: Assisting thousands of travelers
Discover EU, an initiative led by the European Commission, aims to help 18-year-old EU citizens explore Europe by train. The support staff faced challenges in handling the increasing number of frequently asked questions, especially across different time zones.
To overcome this, an AI chatbot was developed to address the most common inquiries of travelers. This friendly chatbot proved to be a valuable companion for thousands of young European explorers on their journeys.
Within the first month, the chatbot successfully resolved over 700 questions, while approximately 150 questions were seamlessly transferred to live support agents for further assistance.
Proximus: Helping employees prioritize what matters
The HR department at Proximus, a Belgian telecommunication company, faced around 9,000 queries annually. While keeping the agents busy, these queries hindered them from focusing on what truly mattered: preparing the workforce for future challenges.
To address this, Proximus introduced three friendly AI chatbots for customer service, sales, and HR. These chatbots efficiently answered frequently asked questions, freeing up valuable time for the HR department.
Thanks to the chatbots, 76% of inquiries were effectively handled, enabling the HR department to concentrate on essential tasks. Additionally, sales witnessed a remarkable boost of 120%.
Future of AI chatbots
The future of chatbots is looking super exciting! AI and machine learning are advancing rapidly, making bots smarter than ever before. With more data and computing power, they can handle complex tasks like travel planning and financial management for businesses.
Let's take a look at some eye-opening stats that reveal the trends in the chatbot industry. These numbers will help you understand how AI chatbots can benefit your business:
- The market size of Conversational AI is expected to reach $1.3 billion by 2025, growing at a rate of 24% annually (Cognizant).
- By 2023, chatbot eCommerce transactions are projected to be worth a whopping $112 billion (Juniper Research).
- More than 50% of companies will invest more in bots and chatbot creation than traditional mobile app development (Gartner).
- Bots are predicted to handle 75-90% of queries by 2024 (CNBC).
- Industries such as real estate, travel, education, healthcare, and finance are profiting from chatbots (Service Bell).
- Chatbots can save businesses up to 50% in customer support costs (Invespcro.com).
The future of chatbots is incredibly promising. They will significantly improve customer and employee experiences for companies of all sizes. Exciting progress is on the horizon, so stay tuned to witness the incredible ways conversational AI develops.
Meet Broom - Our AI chatbot for hotel booking
We noticed something missing in the world of hotel booking platforms. They all seem to blend together with similar features and designs, leaving travellers craving for a more creative and personalized experience.
That's why we created Broom, an AI chatbot companion for hotel booking.
Broom is here to make the traveling journey extraordinary, providing a seamless and unforgettable adventure from start to finish. Let's take a look at some amazing features of our buddy:
- 24/7 availability: No more waiting around! Broom is always on standby, ready to assist your customers with lightning-fast replies.
- Friendly and authentic conversations: Say goodbye to robotic interactions. Broom speaks human-like language to make your customers feel like they are texting with your friends.
- Tailored hotel recommendations: Let your customers share preferences and demands, and watch as Broom presents them with the perfect hotel options that match their needs.
- Comprehensive Information at a glance: Say goodbye to endless scrolling and multiple screens as Broom gives your customers comprehensive hotel information right on one screen.
- Quick and seamless payments: Your customers can go through the payment process without navigating through multiple screens.
Broom can help you gain a competitive edge because you can provide a comprehensive, efficient, and hassle-free hotel booking journey, which no rivals have done.
Conclusion
We covered a ton of great information about AI chatbots in this article. From the huge benefits they provide like 24/7 support and cost savings, to examples of successful implementations boosting businesses in various industries. We also explored how they're constantly advancing to become even smarter conversational partners.
It's clear chatbots present a major opportunity for enhancing customer and employee experiences down the road.
So if you're thinking of taking your business to the next level by creating a powerful chatbot like our Broom, don't hesitate to contact us!
Happy chatting.
